Privacy Policy

1. Introduction

At OpsGrit Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact information (email, phone)
• Company name and job title
• Billing and payment information
• Communication records and correspondence with us

Technical Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

Service-Related Information

• Infrastructure and system access credentials (securely stored)
• Project requirements and technical details
• Service usage and performance data

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our DevOps and cloud services
• To communicate with you about projects and services
• To process payments and billing
• To improve our website and service offerings
• To send relevant updates and marketing communications (with consent)
• To comply with legal obligations
• To detect and prevent fraud or security issues

4. Data Protection & Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest (TLS, AES-256)
• Secure access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices
• Secure credential management using industry-standard vaults

5. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist in delivering our services (cloud providers, payment processors)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for sharing

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related data is retained for the duration of our engagement plus a reasonable period for support and compliance purposes. Client credentials are securely deleted upon project completion or upon request.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing for direct marketing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: